Firefighter Freddie Batista

eLearning King

September 16, 2015

September 16, 2015

Taking eLearning and Agent Training to the Next Level

By admin | 1 Comment

Online Education Solution Providers Offer Innovative Options that are Changing the Face of Agent Training   It’s a conundrum that has plagued the customer service industry since its inception. Contact center agents are the front line of any business and their performance has a major impact on productivity, effectiveness and customer satisfaction. But they also have […]

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