Firefighter Freddie Batista

eLearning King

September 1, 2018

September 1, 2018

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April 19, 2017

April 19, 2017

Biography of Firefighter Freddie Batista

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FREDDIE BATISTA has been a passionate firefighter for over 22 years. He has held numerous positions in the Fire Service. These positions have included Lieutenant, Training Officer, and Rescue Crew Chief. He has been on several teams such as FEMA Task Force 2, Technical Rescue Operations, and the FTLD Dive Rescue Marine Unit. Throughout his […]

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December 28, 2016

December 28, 2016

TEN STEPS TO CREATING A SUCCESSFUL E-LEARNING COURSE

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In my previous article, I discussed several learning management systems (LMS) available for the fire rescue community that can store your online content. So, now you’ve installed the LMS that is right for your department. What’s the next step? The course! So let’s get started. To make the design process easy, I broke it down into the following […]

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December 6, 2016

December 6, 2016

What is MicroLearning ?

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What is Microlearning? Microlearning is the process of learning through short, easy to understand units. This type of training is perfect for a fast, dynamic work environment that needs employees to learn new information at a moment’s notice. Microlearning addresses the needs of learners that needs to retain information quickly while being engaged in the […]

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April 7, 2016

April 7, 2016

4 Reasons Why You Should Flip Your Training

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Let’s face it. The world of learning is changing and honestly, there’s nothing anyone can do about it. Technology has taken hold of every facet of our lives and now has revolutionized the way we work, play and learn. In a rapidly evolving marketplace, there’s an increasing need for a quickly adapting workforce. Traditionally, workforce […]

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September 16, 2015

September 16, 2015

Taking eLearning and Agent Training to the Next Level

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Online Education Solution Providers Offer Innovative Options that are Changing the Face of Agent Training   It’s a conundrum that has plagued the customer service industry since its inception. Contact center agents are the front line of any business and their performance has a major impact on productivity, effectiveness and customer satisfaction. But they also have […]

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November 6, 2014

November 6, 2014

eLearning: Choosing the Right Learning Management System

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As a fire and emergency medical services instructor for more than 20 years and a pioneer in e-learning, I understand the financial challenges your department may be facing. You need 24-hour access to training material, or you want access to additional training from experienced fire service instructors and subject matter experts from your living room/firehouse. […]

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